Accessibility
Statement

Chairmans Holding Ltd is committed to making its website, chairmans.uk, accessible to all users, regardless of ability or technology. We believe that an inclusive digital experience is not just a legal obligation — it is the right thing to do.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including those who are blind or have low vision, deaf or hard of hearing, have motor difficulties, or have cognitive impairments.

To support accessibility, we have taken the following steps in the design and development of chairmans.uk:

• —Semantic HTML structure to support screen readers and assistive technologies.
• —Sufficient colour contrast ratios across all text and background combinations.
• —Descriptive alt text on meaningful images.
• —Keyboard navigability — all interactive elements are accessible via keyboard.
• —Visible focus states on all interactive elements for keyboard users.
• —Responsive design that adapts to different screen sizes and zoom levels.
• —Minimal use of motion, with respect for the prefers-reduced-motion media query.
• —Clear, plain English throughout (with the exception of legal and technical content where precision is required).

While we strive to meet WCAG 2.1 Level AA across our website, we acknowledge that some areas may not yet fully conform. We are actively working to identify and address any accessibility gaps.

Currently known limitations include:

• —Some third-party embedded content may not meet full accessibility standards. We are working with our providers to address this.
• —Certain animation effects on the homepage may present challenges for users with motion sensitivity. We recommend enabling the reduced-motion setting in your operating system preferences.

Our website is designed to be compatible with the following assistive technologies and browsers:

• —Screen readers: NVDA (Windows), VoiceOver (macOS and iOS), TalkBack (Android).
• —Modern browsers: Chrome, Firefox, Safari, and Edge (latest versions).
• —Operating systems: Windows, macOS, iOS, and Android.
• —Keyboard navigation: fully supported across all pages.

We welcome feedback on the accessibility of our website. If you experience any barriers to access, or if you require any content in an alternative format, please contact us:

Email: [PLACEHOLDER — accessibility contact email to be confirmed]

We aim to acknowledge accessibility concerns within 5 working days and to provide a substantive response within 20 working days.

If you are not satisfied with our response to an accessibility concern, you may contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.

This website is covered by the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 where applicable.

This Accessibility Statement will be reviewed and updated at least annually, or sooner if significant changes are made to the website. We are committed to continuously improving the accessibility of our digital presence.